Sutherland is seeking an attentive and goal-oriented person to join us as Senior Manager - Service Excellence
Sutherland is seeking an organized and reliable person to join us as a Senior Manager - Service Excellence. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
This position requires in-depth experiencing of reviewing processes end to end using Lean methodology and driving implementation. Excellent financial, business analysis and gap analysis skills, reflecting the need to understand and interpret complex, extensive and interconnected business requirements; Ability to work effectively to strict deadlines to ensure agreed project timelines are met and detailed understanding of (and application of) project management disciplines and methodologies.
As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.