Security Officer

The Security Officer maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization; seeks experienced, qualified and professional individuals to join our team.
                     We are now hiring for the following position at our Montego Bay Office:

SECURITY OFFICER

JOB SUMMARY:

The Security Officer maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

SPECIFIC DUTIES:

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtains help by sounding alarms.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Completes reports by recording observations, information, occurrences, and surveillance activities; obtaining signatures.
• Maintains organization's stability and reputation by complying with legal requirements.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Contributes to team effort by accomplishing related results as needed.

SKILLS REQUIRED:

• Good Listening Skills.
• Strict Confidentiality Standards.
• Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
• Demonstrated ability to provide a high level of service.
• Excellent surveillance skills

OTHER REQUIREMENTS:

• Excellent Customer Service skills
• Excellent teamwork and interpersonal skills
• Good oral communication skills
• Ability to exercise good judgement
• Ability to work under pressure and without constant supervision
• Ability to work on own initiative and focus on details
• Ability to plan, organize and coordinate activities
• Ability to control emotions
• Very dependable and demonstrates integrity
• Must have a 24/7 flexibility

EDUCATION:

3CXC/GCE subjects including English Language

Or

NCTVET Certificate 

EXPERIENCE:

Minimum 1 year experience in similar role.

OTHER REQUIREMENTS:

Must possess a PSRA License.

What we offer:

• Free Health Insurance
• Free Life Insurance
• Daily Lunch Allowance
• Paid Holidays
• Educational Assistance
• Career advancement programme
• Shuttle service
• Competitive Salary
• Employee engagement programmes: Staff Parties, Karaoke, Birthday club, Health & Wellness Club etc.

All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

 Only short-listed applicants will be contacted.