Sales Support Coordinator

The Sales Support Coordinator- Admin will be primary responsible for the effective co-ordination of the varying activities of the members of Sales Support Team.

The Sales Support Coordinator- Admin will be primary responsible for the effective Supervision and co-ordination of the varying activities of the members of Sales Support Team.

The main duties and responsibilities includes, but not limited to:

• Providing oversight for the processing of all MPS bills on a timely manner
• Keeping an up to date record of all client contracts and to provide triggers to the team on renewal periods.
• Ensure that the service provided to each client is as per signed contracts. Therefore ensuring that the correct prices are used in quotations, SLA is adhered to, Preventative Maintenance is completed on time and all other elements of the contract is executed.
• Managing the process of the installation of Print Audit in client’s environment and ensuring that the software is updated to reflect changes in the client’s environment.
• Continuously monitor emails to ensure that there are timely and accurate responses to clients and all other stakeholders.
• Ensuring that onboarding meetings are held with new clients and the proper procedures are followed for the provision of credit terms to clients.
• Keep a schedule of Business Review meetings for each contract client and ensure that the schedule is adhered to.
• Managing the process for the preparation of bids and proposals