Sales Associates- St. Catherine (Must have a motor Vehicle)

We are seeking a motivated and customer-focused Sales Associate to join our team. The ideal candidate will excel in providing exceptional customer service, driving sales, and maintaining a positive store environment.

KEY RESPONSIBILITIES

• Sell products from assigned brands operating within the context of individual sales targets
• Identify, engage and convert prospective customers into active customers.
• Increase sales by selecting products that meet customer needs, highlighting the features & benefits of the product to the customer
• Use an informed consultative approach to make recommendations for new products, product placement and promotions
• Assist with the presentation of WISYNCO Brands, ensuring that it follows the set standards and the established Look of Success
• Understand & properly execute all systems & POS procedures to ensure quick sales transactions and follow through
• Work as part of a team by sharing selling support duties, demonstrating flexibility and reacting to change appropriately
• Resolve customer complaints by promptly investigating problems, developing solutions, preparing reports and making recommendations for resolution and/or prevention
• Manage the credit and collections process to ensure that debts are recovered within the approved time- frame and liaise with the credit department to ensure that customers’ accounts are efficiently managed to facilitate uninterrupted sales activities
• Any other duty that may be assigned within the scope of the job

JOB SPECIFICATION/COMPETENCIES [Minimum]

Required Qualification, Experience, Knowledge and Skills:

• Associate Degree in Business Administration or 5 CSEC subjects including Maths and English.
• At least two (2) years’ experience in a Sales or Customer facing position
• Good communication skills – both in written and verbal formats with the ability to communicate with varying levels of staff
• Sound knowledge of MS Office productivity tools (Word, Excel, Outlook etc.)
• Proven ability to deliver against defined objectives
• Resourceful, flexible and adaptable
• People-oriented and results driven with great interpersonal skills
• Sales oriented with sound knowledge of the industry and its products
• Excellent time management, planning and prioritization skills with good numeric abilities
• Professional and confident presence with customer-focused attitude
• Possess a valid driver’s license and own a reliable motor vehicle