Returns Clerk

Returns Clerk

JOB SUMMARY:

To ensure the efficient, timely and accurate returns of inventory.

 KEY RESPONSIBILITIES: 

• Receive and accurately record returns from the trade by sales representatives, customers and haulage contractors.
• Ensure returns are separated by saleable and damages; emphasis on lot# an expiry date verification.
• Prepare and distribute daily returns reports.
• Monitor the weighing and put away of returns from trade
• Document contractor charges where damages are noted due to contractors’ errors
• Liaise with customer service and credit departments to ensure that RMAs are processed in a timely manner.
• Process returns via system to update inventory and physically return to respective physical space.
• Print and compile credit notes.
• To ensure the security of the company assets e.g stock, equipment etc.
• Assistance in other areas when needed.