Retail Territory Manager

Responsible for the management of all Supreme Ventures Gaming (SVG) Retailers within the assigned territory, to include new acquisitions and the development of existing ones, through effective customer centric relationships.

Supreme Ventures Gaming Limited, a subsidiary of Supreme Ventures Limited is seeking to fill the position of Retail Territory Manager.

The Retail Territory Manager will be responsible for the management of all Supreme Ventures Gaming (SVG) Retailers within the assigned territory, to include new acquisitions and the development of existing ones, through effective customer centric relationships, while ensuring the quality standards are upheld in accordance with the policies and practices of the SVL Group. This role will be responsible for the overall revenue performance of the assigned territory for all SVG products.

The Retail Territory Manager's key focus areas are:

• Revenue and Account Management:
• Ensure all assigned revenue targets per product are met and exceeded for the territory under management.
• Provide management oversight of the Account Development Reps (ADR) at IGT, ensuring all predetermined KPI’s and business objectives are met  
• Gather channel insights and information from the trade to include updates, highlights, challenges, new trends and competitive intelligence.
• Manage and maintain excellent relationships with retailers in the assigned territory and act as the main liaison between the retailers and key stakeholders (IGT& SVG.
• • Receivables and Collections:
  • Monitor and manage the accounts of all retailers in the assigned territory, to ensure payments for invoices are remitted as per established SLA’s to avoid suppressions and channel disruption.
  • Support the retailer billing and reconciliation process to ensure all retailer invoices are accurate and all requests for account reconciliation are executed within the established SLAs. 
• • Channel Operations:
  • Manage the overall retailer lifecycle from the Identification and recruitment of suitable retailers for the sustained channel expansion for all products provided by the SVL group of companies
  • Ensure all retailers’ queries/issues are resolved as per established SLA.
  • Ensure all external branding is installed and maintain as per company standards and SLA.
  • Lead the process for the selection of Super Retailers based on pre-established business criteria.
  • Mantian good professional relationship with all key internal and external stakeholders
  • • Compliance:
    • Lead all efforts for retailer legal and regulatory lifecycle ensuring all retailers under management are compliant with all relevant regulations and policies as required for the products and services being offered. (BGCL, BOJ etc)
  • QUALIFICATIONS & EXPERIENCE:
• • Bachelor’s Degree in Business Management, Marketing or related discipline
  • Minimum of 3 years’ experience in a Retail Sales, Account Management and/or Business Development environment. Previous sector experience will be considered an asset.
  • Excellent networking skills
  • Strong negotiating skills and business acumen
  • Ability to provide effective presentations and reports
  • Skilled in the use of Microsoft Office Suite
• We thank all applicants, however only shortlisted applicants will be contacted.