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Isratech Jamaica

Retail Supervisor

Isratech Jamaica

  • St. James
  • Negotiable
  • Permanent full-time
  • Updated 24/04/2025
  • HRM
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The store supervisor is responsible for overseeing the daily operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services and producing finances, also the train new employees.

Responsibilities:

 

  • Establish, develop and maintain business relationships with current and prospective customers to generate new business.
  • Overseeing salespeople, cashiers, shelf stockers, and other employees.
  • Managing finances and preparing an annual budget.
  • Keeping records of expenditures, sales figures, and employee performance.
  • Evaluating the supply and availability of stocks, and profit margins.
  • Implementing measures to avoid stock damages, theft, and wastage.
  • Monitoring shelves stocks and product displays, and the general appearance of the store.
  • Investigating market trends and offering products that would appeal to customers.
  • Addressing customers' requests, comments, and complaints.
  • Motivating employees to achieve targets.
  • Training new staff members.
  • Achieve growth and hit sales targets by successfully supervising the sales team.
  • Design and implement a strategic business plan that expands company’s customer base and ensures its strong presence.
  • Own objectives setting, coaching, and performance monitoring of sales representatives.
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Present sales, revenue and expenses reports and realistic forecasts to the management team.
  • Identify emerging markets and market shifts while being fully aware of new products and competition status.
  • Conduct market research to determine market requirements for existing and future products.
  • Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
  • Ensure new merchandise gets to the sales floor in a timely manner and shelves are not left empty
  • Maintain outstanding store condition and a high standard of merchandising, placement, store signage and display
  • Develop and implement business strategies to attract new customers, expand store traffic and increase sales and profitability
  • Develop and arrange promotional material and in-store displays
  • Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
  • Handle staff conflicts, complaints, and problems
  • Promote collaboration between staff members to develop a productive work environment
  • Comply with safety, health and sanitation best practices and regulations
  • Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Demonstrate in-depth product knowledge and maintain awareness of new products and services
  • Monitor and report on the effectiveness of marketing communications.
  • Assist in the planning, coordination and execution of all marketing campaigns including preparation of promotional materials, travelling to trade shows, conferences and sales meetings
  • Work closely with design agencies and assisting with new product launches.
  • Work closely with stores and accounts departments.
  • Create invoices for contractors employed to Isratech Energy
  • Liaise with Farm Store owners regarding becoming resellers for JDI
  • Schedule and host events for resellers/customers as required
  • Visit farm stores island-wide in an effort to increase the number of resellers
  • Maintain quality customer service with resellers
  • Regularly update the list of resellers
  • Generate and submit quarterly reports of sales activities from resellers
  • Develop information and promote the products in your division by coordinating with the marketing department

 

 

 

 

 

 

 

 

 

Ref: Retail Supervisor
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Isratech Jamaica

Isratech Jamaica

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  • Mandeville, Manchester Jamaica

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