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The incumbent is responsible for greeting and serving guests in a friendly, efficient, and professional manner. As well as work collaboratively with kitchen staff to ensure seamless service.
KEY RESPONSIBILITIES
Welcoming and sitting guests comfortably in the dining section.
Taking customers’ food and drink orders.
Collaborating with the kitchen and bar staff for prompt and correct delivery of orders.
Memorizing the menu and recommending appetizers, meals and drinks from restaurant wine stock.
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Delivering a memorable dining experience by resolving all customer issues promptly.
Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant.
Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
Ensuring cooking utensils and kitchen area are cleaned after closing to comply with safety regulations.
Qualifications / Skills:
Basic literacy skills
Good time-management skills
Active listening
Customer Service
Resolving Conflict
Teamwork
A positive attitude and ability to work well under pressure with bussers, cooks and other staff.
The ability to work in a fast-paced work environment and deliver orders in a timely manner.
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Restaurant Server
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