Resort Manager (Belize)

Resort Manager

Why Work at Hamanasi?

Located on Belize’s stunning Caribbean coast, Hamanasi Adventure & Dive Resort is renowned for providing luxury with a focus on sustainability. Surrounded by pristine beaches, lush jungles, and the Belize Barrier Reef, Hamanasi offers an ideal balance of adventure and relaxation.

Position Overview:

Hamanasi seeks a dedicated Resort Manager to support our General Managers in overseeing daily operations, enhancing guest experiences, and driving growth. The RM will closely monitor key departments—Guest Services, Food & Beverage, and Adventure Center—to ensure a seamless, high-quality operation that meets Hamanasi’s exceptional standards.

Key Responsibilities:

• Resort Operations & Management: Support the GM in guest services, address staff issues, oversee daily operations, and ensure adherence to resort policies and sustainability practices.
• Departmental Coordination: Maintain close communication with Guest Services, Food & Beverage, and Adventure Center HOD's, ensuring smooth day-to-day functioning and proactively addressing feedback and performance improvements to elevate guest satisfaction and safety.
• Team Management: Mentor department leaders, assist with HR tasks, and collaborate with HR on training initiatives.
• Marketing & Promotion: Act as the resort ambassador, enhancing Hamanasi’s profile within the industry and local community.
• Administration: Oversee accurate reporting, monitor cash flow, and ensure compliance with licenses.

Qualifications:

• 5-7 years in resort or hospitality management.
• Strong leadership, organizational, and interpersonal skills.
• Proven abilities in guest relations, staff development, and collaborative operations.

If you’re a proactive leader ready to contribute to a top-rated eco-resort, we’d love to hear from you!