Recruiter II

JOB SUMMARY:

Researches, recruits, screens, interviews, and refers qualified candidates for exempt and non-exempt positions as assigned.

KEY AND CRITICAL RESPONSIBILITIES INCLUDE:

• Partners with managers and supervisors to identify and determine recruiting needs to include the knowledge, skills, ability, and other qualifications required.
• Coordinates and drives procedures to eliminate or resolve visa issues affecting potential employees.
• Negotiates salary and relocation offers that lead to win-win relationships between the company and prospective employee.
• Utilizes a variety of tools for sourcing candidates to include posting jobs to internal and external job boards, participation in forums and job fairs, networking and building relationships with key stakeholders, exploring other sourcing channels, out of the box recruitment ideas etc.
• Assesses and makes necessary relocation arrangements in accordance with iQor relocation policies for new employees to include movement of household goods.
• Ensures clerical procedures are in accordance with Federal, State, and EEOC requirements.
• Coordinates and makes necessary travel arrangements for candidates who are interviewing or relocating as required.
• Drives continuous improvement through trend reporting analysis and metrics management.
• Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Partners with managers in the interviewing/hiring process.
• Assists Employment Manager in acquiring and developing tools to monitor departmental cost and cost trends, striving continuously to improve value.
• Provides feedback to peers, Employment Manager, and HR Manager on cost and cost trends.
• Performs other duties as assigned.

KEY COMPETENCIES:

Knowledge & Experience

• At least 3 years of experience in a BPO Recruitment/Sourcing environment, particularly with volume hiring.
• Ability to adhere to deadlines.
• Good interpersonal and communication skills
• Must possess good oral and written skills.
• Must be confidential and trustworthy.
• Proficient in Microsoft Office Suite (Intermediate Level in Microsoft Excel)
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Education/Accomplishments:

• Degree in Human Resources, Business Administration, Project Management, or related fields

Personality:

• Outgoing friendly personality
• Dynamic interpersonal and communication skills
• Professional demeanor and dependable work ethic
• Flexibility to work beyond regular working hours if necessary.
• Display passion for the Company’s Core Values

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.