Receptionist/ Relief Cashier

The candidate is required to perform telephone switchboard, and receptionist and relief cashier duties for the company in a professional, efficient and effective manner.

Job Summary:

• The candidate is required to perform telephone switchboard, and receptionist and relief cashier duties for the company in a professional, efficient and effective manner.

Job Description:

• To operate switchboard in the processing of incoming and outgoing calls.
• Maintain up to date records of telephone extensions and other company telephone numbers.
• To handle information calls, whilst transferring calls to respective departments.
• To ensure that telephone messages are professionally documented and distributed in a timely manner.
• To perform receptionist duties by greeting the public and furnishing direction and information.
• To assist with Customer service-related activities/exercises, when required.
• To receive packages and distribute correspondence, packages in a timely manner.
• To receive payments from Service, Sales and Parts customers within company’s security and cash
  operating guidelines.
• To prepare Bank Analysis, balance cash holdings and do banking on a daily basis.
• To ensure that all supporting documents/vouchers etc are received, authorized and maintained for record keeping purposes.
• To greet customers promptly and courteously whilst ensuring that a high level of customer service is
  maintained at all times.
• To provide basic explanation of charges to customers.
• To ensure Repair Order is complete and Invoices are accurate.
• To manage and balance Petty Cash on a daily basis.
• To confirm method of payment and check customer’s credit as necessary.
• To perform any duties which may or may not be related to the above as requested by the Manager.

Education and Experience Requirements:

• Good working knowledge of the operation of a telephone switchboard.
• A clear and pleasant voice and manner of speaking.
• Ability to comprehend simple instructions.
• Good problem solving, excellent communication and interpersonal skills.

Deadline Date: March 20, 2025.