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Noah's Ark Veterinary Centre

Receptionist

Noah's Ark Veterinary Centre

  • Kingston and St. Andrew
  • See description
  • Permanent full-time
  • Updated 12/11/2024
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We are looking for a self-motivated team player who loves animals. Has an above average level of computer literacy. Data Entry/Quickbooks experience is an asset. Starting pay $16,000.00 to $20,000.00 weekly, based on qualifications and experience.

Receptionist – for Veterinarian Office

We are seeking a very professional and friendly receptionist who will play a crucial role in the practice’s day-to-day operation as they are the first point of contact for visitors, callers and patients.

Responsibilities:

  • Welcome visitors, clients, and employees to the organization in a friendly and professional manner.
  • Answer phone calls and direct them to the appropriate person or department.
  • Provide excellent customer service by addressing inquiries and assisting visitors with information.
  • Handle and resolve customer complaints or redirect them to the appropriate person.
  • Perform general administrative tasks, such as managing appointments, scheduling meetings, and maintaining calendars.
  • Sort and distribute mail and packages.
  • Relay messages and information to the relevant individuals or departments.
  • Maintain a neat and organized reception area.
  • Enter data accurately into computer systems.
  • Update and maintain databases and contact lists.
  • Manage multiple tasks simultaneously, such as answering phones while greeting visitors and patients and handling administrative duties.
  • Address and resolve issues that may arise in the reception area or with visitors and patients.
  • Handle sensitive information with discretion and maintain confidentiality.
  • Collaborate with colleagues to contribute to the overall efficiency of the practice.

Qualifications:

  • High school diploma or equivalent; additional education or certification may be preferred.
  • 2-3 years previous experience in a similar role.
  • Previous experience in a medical office would be an asset.
  • Proficient in using office equipment, such as computers, telephones, and photocopiers.
  • Familiarity with basic software applications, including word processing and spreadsheet programs.

Key Skills and Competencies:

  • Punctual and reliable.
  • Ability to remain calm under pressure.
  • Strong communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Positive attitude and willingness to assist others.

Ref: Receptionist/Customer Service RepCCC
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Noah's Ark Veterinary Centre

Noah's Ark Veterinary Centre

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