RETAIL SALES REPRESENTATIVE- WESTERN REGION

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Summary:

Responsible for servicing all accounts within assigned territory- making customers aware of all products distributed by the company with the aim of generating sales consistently.

 Key result areas:

· Develops and maintains the relationships with current and potential customers.

· Establishes and deploys special activities to boost product sales, distribution, and margin.

· Follows up on new leads and referrals stemming from in field activity.

· Liaises and addresses customers’ queries and concerns.

· Prepares sales plans for key customers.

 Duties and responsibilities include but not limited to:

· Evaluate and service current customer accounts, while acquiring new business prospects.

· Manage and achieve monthly sales and collection quotas.

· Proactively manages off condition goods to minimize returns.

· Assist in monitoring the activities of the merchandizers in assigned territory.

· Develop and execute ideas to increase sales in major accounts.

· Assists management with the implementation of sales strategies to improve the competitive advantage of the company.

· Plans and prioritize sales activities, managing time and productivity.

· Arrange and participate in meetings, conferences, and project team activities.

· Maintain and update relevant customer information.

· Monitor and report on market and competitors’ activities and provide relevant reports and information.

· Communicate, liaise, and negotiate internally and externally with stakeholders to facilitate the development of a good customer relationship.

· Conducts thorough investigations to determine credit approval for customers, upon consultation with relevant Senior Management members and in accordance with CPJ’s guidelines.

· Effectively prepares and completes administrative duties to include collections template, monthly report etc.

· Completes all other duties or tasks that may be assigned or required of the position.

 Required Skills and Specialized Techniques:

· Excellent sales and negotiation skills

· Listening, creative thinker, business acumen, problem solver, takes responsibility, demonstrates personal integrity & honesty.

· Comfortable with technology and the use of standard office programs and networks.

· Excellent verbal and written communication skills.

· Excellent people and interpersonal skills.

· Highly motivated and be able to work on own initiative.

· Passionate about providing customer service.

· Driven to meet and exceed consumer expectations.

· Strategic vision and good knowledge of the industry and trends.

Own and operate a reliable motor vehicle.

 Education/Qualifications:

· Bachelor’s degree in Business Administration, Marketing or Public Relations

· A Minimum of two (2) years’ experience in the field of sales, with a proven track record.

· Prior experience in the retail and consumer trade would be a distinct advantage.