Quality Technician

The Quality Technician is responsible for ensuring that the products, raw materials, packaging, and manufacturing processes are checked and meet the established company quality standards and regulatory requirements.

Job Summary:

The Quality Technician is responsible for ensuring that the products, raw materials, packaging, and manufacturing processes are checked and meet the established company quality standards and regulatory requirements. 

Key Responsibilities:

1. Container and Product Inspection:

• Inspect raw materials for contaminants and defects and document the products placed in the quarantine area.
• Perform line inspections on all manufactured products.
• Assist in verifying batch and lot numbers on raw materials from COAs and finished products and file documents.
• Assist in conducting quality checks on trucks and food containers.

2. Environmental Monitoring:

• Document temperature and humidity in the warehouse and production areas on a daily basis to ensure compliance with product proofing and other requirements.
• Verify that the production baking tools are clean and in good condition before use.
• Assist in conduct Air Quality checks and product collection and testing.

3. Pre-Operational and Operational Checks:

• Ensure the machines and manufacturing areas undergo pre-operational checks before production begins once per week.
• Assist in conducting swab tests on the food contact surfaces.
• Monitor the water quality in all water outlets in the vicinity of the production and warehouse area by conducting tests and documenting non-conformances and corrective actions. 

4.         Document Control and Reporting:

• Ensure quality control documents (inspection reports, pre-operational checklist, etc.) are completed accurately and signed by relevant staff.
• Assist with customer complaints documentation and reporting.

5.         Compliance and Safety:

• Assist in ensuring staff adherence to safety protocols, GMP (Good Manufacturing Practices), and zero accidents or violations.

6.         Customer Focus and Satisfaction:

• Assist the Food Safety and Quality Officer in maintaining the quality and environmental standards of products to meet customer expectations.

7.         Support to Laboratory and Testing:

• Assist in lab testing and quality control processes, including collecting samples and ensuring accurate documentation of test results.
• Assist in developing product specifications based on data from product-supporting documents.
• Support the team in maintaining lab equipment and materials.
• Assist in conducting shelf-life monitoring testing on all products manufactured.

Required Qualifications:

• Bachelor's degree or equivalent in Chemistry, Bio Chemistry, Quality Control, or a related field.
• Certification in HACCP, GMP and other Food safety, quality or production certification 

Skills and Competencies:

• Ability to perform inspections and maintain accurate records.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Analytical skills for testing and inspecting materials.
• Experience in a manufacturing or laboratory environment, with a focus on quality control a definite advantage.
• Knowledge of GMP, GLP, and safety regulations.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Excellent communication and documentation skills.