Quality Officer

The Caribbean regions largest distribution and manufacturing company seeks the expertise of a Quality Officer. This role supports the Quality Assurance team with the implementation of quality processes and procedures at our Warehouse Facilities to enable good warehousing and distribution practices.

The Caribbean regions largest distribution and manufacturing company seeks the expertise of a Quality Officer. This role supports the Quality Assurance team with the implementation of quality processes and procedures at our Warehouse Facilities including maintaining documet control and supporting corrective actions to enable good warehousing and distribution practices. 

1.       Objective and Purpose:

Support the function of the Quality Department to:

•   plan, implement and monitor quality procedures and activities
• coordinate the review process for  documents  
• Taking corrective actions when necessary.
• Enabling the quality culture at the facility

2.       Main Duties and Responsibilities:

• Assist with the creation of documentation for all the processes affiliated with the Facey’s  Consumer Division
• Implement and maintain Document control for the pertinent processes within the Division
•    Assist process owners with the development and execution plan for the documented processes.
• Maintain and monitor the implemented Good Warehousing and Distribution Practices at the facilities.
•    Assist with the execution of the training sessions to ensure all the personnel within the facility are aware of Good Warehousing and Distribution Practices.
•    Manages the CAPA program at the Distribution Centers
•    Track, monitor and prepare reports related to specific Quality KPI’s within the facility.
•   Execute and analyze the root cause of QMS breaches through collaboration with cross-functional teams.
• Participate in Recall (inclusive of mock recall) activities for products distributed and assist with downstream traceability exercises for the other subsidiaries.
• o   Assisting with the development and execution of  Food Safety Plan at the facilities
• o   Provide support in the planning and execution of Quality-related training activities ( Documentation, Customer Complaint Handling , Risk Management, Procees based approach) .
• o   Assisting with Implementing quality culture e.g update qualiy KPIs , provide signs , active communication with staff as it relates to quality , identifying quality focused activities )
• o   Monitors customer complaints and the investigations protocols until resolved.
• o   Coordinates  the Hold and Release  program at the facility
• o   Monitors and report on near-dated goods in a timely manner with Seprod-affiliated subsidaries.
• o   Participate in projects aimed at continuous improvement of the operations at the Facey Consumer Division.