Quality Assurance Supervisor

The Quality Assurance Supervisor provides the technical knowledge and over site to establish and maintain quality protocols for the day-to-day activities of the manufacturing labs.

MAIN RESPONSIBILTIES

• Ensure all CIP/COP procedures are adhered to at start up and between flavors.
• Liaise with Plant Hygienist and QA technicians to ensure validation of CIP for line start is successful (no failures)- Only allow start up if sanitation was satisfactory.
• Ensure all Quality line and water treatment checks are being done at the required frequencies.
• Ensure production line is stopped for any out of specification that occur during production and only restarted after proper authorization and analysis of potential risks.
• Conduct weekly review and sign off on all Quality lab records to confirm all parameters were acceptable and within required specifications.
• Raise an alert to the Technicial Services Manager for any out of spec product picked up during weekly review of records.
• Participate in the day-to-day operations to ensure quality is always maintained (e.g., troubleshooting for line break down, implementation of temporary fixes that may affect product's safety or quality, etc.)
• Report to Technicial Services Manager any changes to the process flow.
• Ensure all lab equipment are calibrated and functional.
• Ensure all lab consumables stock are maintained at a level tofacilitate production
• Conduct monthly stock review of consumables.
• Participate in the review of changes pertaining to Equipment, utilities, and process to ensure no negative impact on food safety.
• Review all Lab programs (SOPs, Wis, Forms, schedules, etc.) annually or when there is a change to ensure it is up-to-date and reflects the actual process. Consult with SQF practitioner or Food safety designee prior to making change to ensure there are no breach of standard or food safety/quality threat.
• Participate in CAPA where necessary.
• Update and review lab SPC trending data on a weekly basis and report any alerts to Technical Services Manager and Plant Director.
• Ensures that all product non-conformances are investigated and reported to Technical Services Manager.
• Ensure compliance to third party copack requirements via approved quality manuals and quality agreements.
• Liaises with Lab Supervisors and QA Technicians to ensure that the skilled coverage required is adequate to carry out tests at the required frequency.
• Revises and ensures product quality documents, test methods and manuals are relevant available and understood
• Ensure that all testing and monitoring of equipment are calibrated and are adequate to carry out all the test necessary at the required frequency.
• Ensure that all requirements for the relevant lab is adequately satisfied for internal/ external and third-party audits.
• Ensures that Good Manufacturing and Good laboratory practices are maintained always.
• Revises and ensures product quality documents, test methods and manuals are relevant available and understood
• Ensure adherence to retained sample program.
• Review retained sample logs weekly.
• Ensure Suntory samples (lucozade and Ribena) are sent for external testing as outline in quality agreement.
• Ensure NSF water test samples are sent annually as advise by QA
• Facilitate any request for external test once authorized by Senior Management team.
• Investigate and determine implement corrective acrtions for all failure.
• Track lab expenses and report on spend to QA manager and VP Manufacturing
• Ensure lab expenses meets departmental budgets.
• Facilitate Trials as required (new material, new ingredient, new equipment, new process/process change, etc.) and share report.
• Address on all GMP infractions noted and provide updates to both QS Manager and relevant department head.
• Promote a culture of adherence to GMP protocols.
• Develops and conducts training sessions for QA technicians on all procedures and protocols to be observed by the respective labs. Conduct audits and share report on compliance to SOPs.