Quality Assurance Manager

Quality Assurance (QA) Manager to lead and oversee the quality assurance function within our manufacturing operations.

Key Responsibilities:

• Quality Control & Compliance:

  • Oversee the implementation and maintenance of quality management systems (QMS) to ensure compliance with ISO, FDA, GMP, and other relevant industry standards.
  • Develop, update, and enforce quality policies, procedures, and documentation to ensure products meet customer and regulatory specifications.
  • Conduct internal audits to assess compliance with quality standards and regulatory requirements.
  • Lead the root cause analysis and corrective/preventive actions (CAPA) process for non-conformities, customer complaints, and product failures.

• Process Improvement:

  • Identify areas for process optimization to improve product quality, yield, and operational efficiency.
  • Collaborate with engineering, production, and other departments to implement process improvements and resolve production-related quality issues.
  • Lead or participate in continuous improvement initiatives using methodologies like Six Sigma, Lean, or other process optimization techniques.

• Product Inspections & Testing:

  • Oversee the testing, inspection, and verification of raw materials, in-process materials, and finished products.
  • Ensure testing procedures are followed correctly and data is accurately documented.
  • Review and approve product specifications, test plans, and quality control documentation.

• Supplier Quality Management:

  • Manage relationships with suppliers to ensure the quality of raw materials and components meets required standards.
  • Conduct supplier audits and support the selection and qualification of new suppliers.

• Reporting & Documentation:

  • Maintain accurate records of quality inspections, audits, testing, and any corrective actions taken.
  • Prepare regular quality performance reports and communicate findings to senior management, including metrics related to defects, scrap rates, and customer complaints.

Qualifications:

• Education:

  • Bachelor’s degree in Engineering, Manufacturing, Quality Assurance, or a related field (preferred).
  • Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Black Belt, or equivalent are highly desirable.
  • HACCP certified is an asset.

• Experience:

  • Minimum of 5-7 years of experience in quality assurance in a manufacturing environment, with at least 2-3 years in a leadership or managerial role.
  • Strong knowledge of quality management systems (QMS) and regulatory standards (e.g., ISO 9001, ISO 13485, FDA regulations, GMP).
  • Experience with process improvement methodologies such as Lean, Six Sigma, or Kaizen is preferred.