Project Assistant (6-Month Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered. Career Opportunities

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Retail Banking team in the capacity of:

Project Assistant (6-Month Contract)

Assist with Know Your Clients (KYC) remediation, ensuring that clients’ accounts are updated timely and accurately on core banking system in keeping with regulatory standard.

Be effective and efficient in contacting clients to clarify/ verify and request additional information as needed.

Ensure that client service is always maintained at its highest standards.

Location: Kingston

As a Project Assistant, you will:

• Perform KYC remediation/ ensure clients’ accounts are updated on core banking system.
• Contact clients to clarify/ verify and request additional information.
• Monitor branches KYC email in-box daily.
• Scan and upload KYC documents to T24 for each CIF record.
• Provide ongoing assistance and guidance to branches with queries for the KYC Project.
• Perform other job-related duties assigned from time to time.

What do you need?

• Minimum of six (6) CSEC subjects including English Language and Mathematics.
• Training in Customer Service would be an asset.
• At least one (1) year working experience in data entry.
• Knowledge of Microsoft Office Suite.
• Knowledge of commercial banking operations functions would be an asset.
• Customer-centric with good interpersonal, communication and complaint handling skills.
• Working knowledge of Proceeds of Crime Act (POCA).
• Ability to work in a team environment.
• High level of professionalism and ethical standards.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than January 31, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.