Professional Estate Manager

KH Capital is seeking a Professional Estate Manager, who will be responsible for managing its commercial and residential properties in the Turks and Caicos Islands, ensuring optimal financial performance and tenant satisfaction and maintaining the property portfolio to a premium level.

Professional Estate Manager 

KH Capital is seeking a Professional Estate Manager, who will be responsible for managing its commercial and residential properties in the Turks and Caicos Islands, ensuring optimal financial performance and tenant satisfaction and maintaining the property portfolio to a premium level.

Key Responsibilities:

1. Commercial and Residential Property Maintenance and Operations:
• Assess and schedule preventative and reactive maintenance works to ensure timely and budget-compliant completion by vendors.
• Regular inspection of all premises, assessing any landlord related works and budgeting for renovations.
• Support tenant entry and exit process, including the use of schedules of condition to ensure smooth handovers between tenancies.
• Liaise with tenants on property related matters, enforce rules of occupancy, inspect vacant units, and oversee necessary repairs and renovations.
• Contract and supervise maintenance services, including landscaping, electrical, mechanical and plumbing.
• Respond to emergencies and enforce occupancy policies by addressing violations promptly.
• Secure properties by contracting security services, installing and maintaining security devices, and establishing precautionary policies e.g. fire evacuation drills.
• Ensure the physical well-being of properties by maintaining building systems and contracting for necessary repairs and services.
• Liaise with local authorities and statutory services where required.
2. Insurance Valuations and Hurricane Preparedness
• Support periodic valuation of buildings for annual insurance as required by insurance company.
• Ensure Hurricane Preparedness for all properties.
• Post Hurricane assessment of damage, supporting the claims process, ensuring repairs are completed thoroughly and on a timely basis.
3. Strata Management for Residential Properties:
• Organize and manage the maintenance schedule including emergency maintenance, preventative maintenance, landscaping, refuse and general repairs.
• Prioritize long-term maintenance projects and work with Finance to prepare budgets and plans for presentation to the Strata Executive Committees.
• Attend Annual General Meetings of the Strata companies. 
• Liaise with contractors to ensure works are completed to a high standard.
• Principal point of contact for any property-related queries from tenants or Strata companies.
4. Financial Management:
• Develop and manage annual maintenance and capital expenditure budgets for both commercial and residential properties.
• Manage vendor contracts.
• Schedule expenditures, analyze variances, and initiate corrective actions to meet financial objectives.
5. Reporting and Communication:
• Collect, analyze and summarize local market data and trends.
• Maintain clear communication with Strata Executive Committees and Directors to ensure alignment with their expectations and requirements.
• Work with Finance to deliver clear, concise, timely maintenance and capital expenditure reporting.
6. Resourcefulness and Problem-Solving:
• Address unforeseen challenges with resourcefulness and problem-solving skills to maintain the smooth operation of the estate.

Qualifications:

• Proven experience in property management or a related field is essential.
• Strong financial acumen and budgeting skills are desirable.
• Excellent communication and interpersonal skills.
• Ability to manage multiple properties and tasks efficiently.
• Proficiency in property management software and tools is desirable.
• Knowledge of local rental markets, laws, and regulations.

This role requires a proactive and dedicated individual who can handle the complexities of property management, ensuring the financial and physical well-being of the properties and the satisfaction of residents and tenants.

Salary is commensurate with qualifications and experience.