Schedule and assign drivers to various routes. Track and monitor the progress of deliveries; Generate Reports as required. Handle administrative tasks related to the dispatch operation.
The ideal candidate will have a background in dispatching operations, although it is not mandatory. The Production/Dispatch Clerk will be in constant communication with drivers and client to ensure all logistics needs are met. Resolve issues and address inquiries from drivers and customers professionally and promptly. Perform other duties as assigned.
Skills Required: Knowledge of logistics and transportation industry practices is a plus. Willingness to work under pressure. Ability to think fast on your feet during a crisis and respond accordingly with a contingency plan for future. Excellent communication skills both written and verbal. Ability to interact with customers comfortably and document the requirements. Great Multi-tasking skills.
Qualifications: ASc. Degree is a plus. Working Knowledge of basic MS Office tools like Excel, Word and PowerPoint. At least 1 year experience in Dispatch Services, Sales or Customer Service. All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check. While we appreciate the interest of all applicants, only shortlisted candidates will be contacted.