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JOB RESPONSIBILTIES:

• Develop and implement a proactive training process for team members to address product knowledge, application usability, new product introductions and soft skills development.
• Establish individual and team performance goals in terms of revenue, gross profit and opportunity development.
• Understand the competitors and their market position.
• Review sales orders and commission calculations to ensure accuracy, completeness, and timeliness.
• Coordinate sales activities with major account management and appropriate major account representatives to minimize conflict in coverage, strategies or offers.
• Analyze monthly financial statements with operations management team to ensure achievement of overall company financial goals.

• Actively participate in customer collection activities and resolve customer disputes in a equitable and timely manner.
• Manage Service DCAL, establish strategies to achieve company target, communicate with sales and service operations team and provide reports to upper management.
• Participate in customer complaint management process.
• Maintain direct long term, value added relationship with customers.

REQUIREMENTS:

• BSc in Business, Engineering or Marketing
• At least ten (10) years work experience in Service Sales in the construction and Energy industry.
• At least five (5) years’ experience of supervisory level in a similar type organization.
• Technical knowledge of Caterpillar products.
• Excellent team leadership and people management skills.
• Comprehensive knowledge of HSSE.
• Excellent planning and time management skills.

TOTAL PACKAGE:

• Attractive compensation and benefits package.
• A dynamic, flexible career.
• Ability to make an impact and build a future