As the KJESS Team Lead, you will be responsible for process delivery and performance of colleagues supporting Third Party Risk Management (TPRM) Operations.

***Only applications submitted via the link for the respective roles will be considered.***

OVERVIEW:

KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back-office support to its member firm KPMG United States (“the Client”).  The Client is setting up a new Third Party Risk Management (TPRM) team at KJESS to support its Strategic Sourcing Procurement (SSP) operations. The TPRM team will support KPMG to ensure all new and existing suppliers meets the TPRM standards throughout the supplier lifecycle. The TPRM team will be a key point of contact and liaison between KPMG’s internal stakeholders and suppliers for assigned agreements.

Team members within the delivery center work with the Client under a team extension model to support the Client’s procurement operations.

JOB SUMMARY:

As the KJESS Team Lead, you will be responsible for process delivery and performance of colleagues supporting Third Party Risk Management (TPRM) Operations. You will be required to liaise with the US-based operations team to ensure compliance to internal policies and all new and existing suppliers meet TPRM standards throughout the Supplier lifecycle. You will be accountable for providing a high level of customer service to our stakeholders, guiding them through the third-party due diligence, ongoing monitoring, issues management, and termination processes in alignment with predefined SLA’s.  You will also be a key point of contact and liaison between our internal stakeholders and suppliers for assigned agreements.

You are a hands-on self-starter who proactively communicates in a clear and concise manner across written and verbal mediums.  A strong sense of detail and driver of results is a must.  Ruthless prioritization skills with a drive to get tasks done during difficult situations is imperative for success.

You will be expected to deliver ongoing training to current and new team members, reviewing and recommending updates to process documentation where required.


JOB RESPONSIBILITIES

Service Delivery

• Develop a mastery of the third party lifecycle and nuances tied to each phase.
• Ensure timely completion and review of the Inherent Risk Questionnaire (IRQ) and Due Diligence Questionnaire (DDQ).
• Quickly act upon business requests and engage in discussions to address third-party related queries.
• Conduct weekly reviews with team members to review progress as well as outstanding issues
• Conduct timely root cause discussions and report on findings as well as remedial actions needed.
• Collaborate with multiple teams across the Firm to accelerate the completion of TPRM-related requirements.
• ​Identify continuous improvement opportunities that reduce cycle times without significantly increasing risk exposure for the firm

EDUCATION/EXPERIENCE

• Bachelor’s degree required
• Minimum of three years of experience in a general risk, compliance, IT, procurement or purchasing role, preferably with experience leading a team.
  

SPECIAL CONDITIONS

• Expected to work in a fast-paced and results driven environment
• Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to perform activities and communicate

Is this job for you?

If YES, please view the Job Description and APPLY on our job webpage immediately below:

Procurement Third Party Risk Support, Team Lead (APPLY HERE) 

Learn more about JESS here: K-JESS Homepage    

© 2025 KPMG Jamaica Extended Support Services Limited, a company incorporated in Jamaica and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.