Pre-Sales Manager

To manage the presales function for all solutions and services offered by the company.

PBS Technologies (Trinidad) Limited is looking for a dynamic individual to accept the role of Pre-Sales Manager to operate from our Curepe location.

The successful candidate will be required to manage the presales function for all solutions and services offered by the Company.

KEY ACCOUNTABILITIES

• Deliver service excellence daily in keeping with the company’s Customer Service Philosophy and standards.
• Develop, design and implement solutions for our customers telecommunications and ICT requirements
• Lead a team of technical experts organized into centres of excellence
• Assist the Sales team by converting customer business needs into technical requirements through a process of discovery
• Provides solution design in conjunction with the Services team and vendors (as appropriate)
• Vendor Management – as it relates to their provision of complementary presales services
• Develop and implement a professional service discipline for the implementation of customer solutions
• Miscellaneous Pre-Sales and Sales related activities

REQUIREMENTS

• Bachelor’s Degree in Business, Engineering, Communications or another related discipline 
• Minimum of five (5) years' experience of solutions and pricing in the Telecommunications industry
• Minimum of three (3) years' experience in a senior leadership role in a business unit or support organization
• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
• Proven experience and understanding of cost models and cost saving execution
• Proven understanding of Telecommunication domain including but not limited to Fixed Networks, Transmission, SDWAN, IoT and IP technologies
• Good interpersonal, presentation and communication skills
• Strong customer service orientation
• Analytical skills and the ability to recognize the demands on the side of the client
• Ability to work in a fast-paced environment with a high level of autonomy
• Ability to learn new technologies in a short timeframe