Pre-Authorized Payment/EFT Associate

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Revenue Operations & Payments team in the capacity of:

Pre-Authorized Payment/EFT Associate

Process Pre-Authorized Payments (PAP) for lodgments.

Update PAP arrears listings and manual vouchers records.

Ensure client records are accurately processed to ensure client satisfaction within standards.

Location: Kingston

As a Pre-Authorized Payment/EFT Associate, you will:

• Record and update policy records with all Pre-Authorized Payment (PAP) forms received in the Department.
  • Examine PAP forms for completeness and accuracy.
  • Update the policy records with all changes relevant to the PAP method of payment with 100% accuracy.   
  • Return PAP forms with errors to the Branches or Department for correction.
• Prepare PAP cheques for lodgment to the bank account.
• Verify and prepare Electronic Funds Transfer (EFT) lodgments.
• Investigate and respond to queries relating to Pre-Authorized Payment.
• Advise the Advisors of policy arrears within stipulated timeframe.
• Perform other job-related duties assigned from time to time.

What do you need?

• Associate degree in Business Administration or related discipline from a recognized institution.
• LOMA (parts 1 and 2) or any other industry related designations would be an asset.
• Three (3) years' working experience including one (1) year experience in an operations division of a life insurance company.
• Strong analytical/problem-solving and decision-making skills.
• High level of integrity.
• Excellent written and oral communication skills.
• Excellent interpersonal/human relations skills.
• Sound knowledge of insurance products, processes, and procedures.
• Good time management skills.
• Ability to conduct research and analyse data.
• Working knowledge of local Data Privacy Acts.
• Proficiency in the use of computer software packages such as word processing and spreadsheet applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 27, 2024.

While we appreciate all applications, only shortlisted candidates will be contacted.