Order Processing Clerk

Order Processing Clerk

Salary: TT$4,000

Location(s): Chaguanas / Freeport

Industry: Retail

Employment Type: Permanent

PURPOSE:

Carry out all administrative duties related to deliveries, assemblies and collections to and from the Distribution Centre in accordance with company’s policy, guidelines and standard operating procedures (SOPs) to ensure efficient and effectives operations of the department.

PRINCIPAL ACCOUNTABILITES:

• Print and record necessary documentation for deliveries and collections to ensure that the documentation to support the movement of goods is accurate.
• Select and save accounts in the correct delivery area to be picked for the designated Driver.
• Update delivery schedule for delivery area and type of assembly (where applicable) for the designated delivery Driver to ensure the efficient dispatch of goods.
• Respond to store enquiries pertaining to deliveries to ensure effective customer service.
• Notify delivery schedules for all Delivery and Collection Notes on completed deliveries and collections to confirm delivery of goods to customer.
• Assist in checking accounts to enable deliveries and collections to be completed in a timely manner to ensure customer satisfaction.
• Prepare and process both manual and electronic Stock Transfers to Branches and
• Warehouses as required to ensure the effective movement of goods.
• Update the customer information in the appropriate tracking software to ensure accurate delivery of goods.
• Performs any other duties that may be assigned to you by your management line.

JOB SPECIFICATION:

QUALIFICATION / EDUCATION AND EXPERIENCE

• Five (5) GCE/CXC/CSEC Ordinary Level passes including Mathematics and Language.
• Proficient in Microsoft Office.
• Two (2) years’ experience in logistics and warehouse environment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent written and oral communication skills.
• Problem solving.
• Must be organized, self-confident/motivated, goal-oriented, customer service focused, persistent and committed, and able to cope well in stress-related environments.
• Honesty and integrity.
• Reliable, trustworthy and a good team player.
• Knowledge of Occupational Health and Safety would be an asset.
• Ability to work long hours.

This represents a broad outline of duties and responsibilities and cannot list in detail all the tasks the jobholder will be expected to undertake. Management reserves the right to review duties, responsibilities and key performance indicators based on the needs of the

business.