Sales Financing Agent

Sales Financing Agent

Salary: TT$4,200.00 (plus Travel Allowance $1,200.00)

Location(s): Chaguanas / Freeport

Industry: Retail

Employment Type: Permanent

PURPOSE:

Field  Sales  position  to  promote  credit  sales  and resolve customer queries using the company’s Digital applications consistent with company policies, procedures and guidelines to achieve department targets and goals.

PRINCIPAL ACCOUNTABILITES:

• Recruit new businesses to join the companies merchant program and train vendor
• CSRs on how to sell and process our credit facility through its digital platform.
• Track and monitor digital credit applications from customers with the relevant cross  functional  teams  to  ensure  the  SLAs  are  met  for  the  digital  credit application platform.
• Collaborate with the outbound team to track customer queries and issues for the company’s digital payments platform to ensure resolution according to the SLAs set.
• Report on results and key metrics to ensure achievement of established targets.
• Perform any other related duty that may be assigned to you by your management line to ensure effective operation of the department.

JOB SPECIFICATION

QUALIFICATION / EDUCATION AND EXPERIENCE:

• Five (5) GCE/CXC Ordinary level passes
• Minimum 1 year working experience
• Experience in a retail or digital environment would be an asset
• Good working vehicle will be considered an asset

KNOWLEDGE / SKILLS /ABILITIES REQUIRED:

• Computer Literate – knowledge of Microsoft Word and Excel
• Good data entry skills with high levels of accuracy
• Self-starter requiring minimum supervision
• Good communication and problem solving skills
• Interest in new technical concepts, digital trends in retail and Fintech space

This represents a broad outline of duties and responsibilities and cannot list in detail all the tasks the jobholder will be expected to undertake. Management reserves the right to review duties, responsibilities and key performance indicators based on the needs of the business.