Operations Support Coordinator

This role is responsible for assisting with Operations Support activities by performing various administrative tasks.

Operations Support Coordinator

Major Responsibilities & Accountabilities:  

• Provides administrative support relating to the Corporate Mobile Plan, including but not limited to:
  • answers queries from employees regarding the Corporate Mobile Plan
  • coordinates handset repairs,
  • purchases/activities/deactivates SIM cards
  • maintains an up-to-date and accurate database of all employees on the Corporate Mobile Plan.
• Schedules routine services and repairs for centralized multi-function devices and assists with the replacement of toners/cartridges.
• Prepares POs, coordinates receipt and storage of all indirect goods (stationary/office supplies) and equipment and distributes to relevant parties as per requisitions, ensuring traceability, accountability and compliance with Procurement policies and procedures.
• Records and tracks inventory levels and consumption of all indirect goods reporting monthly to the Operations Support Team Lead.
• Receives, verifies pricing, and collates invoices for all indirect goods and submits for validation and approval.
• Places orders and coordinates the receipt and storage for stock of toiletries, kitchen and cleaning supplies, and submits invoices to Operations Support Team Lead for verification.
• Coordinates office/work space allocations and relocations, informing and consulting with all required stakeholders to ensure successful execution
• Prepares manual Purchase Orders for stock replenishment at the Commissary and generates system PO for receipt.
• Coordinates the removal and sale of old and obsolete office furniture and fittings.
• Composes and sends email communications on related matters including but not limited to:
  • The sale of office furniture
  • Managing bookings for the use of the kitchen
  • Making general announcements (maintenance & facilities issues, Commissary opening hours etc.)
• Sorts and files all relevant documentation, ensuring all files are kept up to date and are stored for easy file retrieval
• Provides backup relief for the Reception function as required.
• Provides support to Operations Support Team Lead related to projects
• Provides administrative support to the General Manager, Operations as required.

Knowledge & Experience:

• An Associate Degree or equivalent in a related field
• A minimum of two (2) years’ experience in an administrative role. 
• Proficient in Microsoft Office applications and any other related software
• Proficient in S2K software or similar applications

Key Competencies:

• Excellent interpersonal skills
• Strong organizational skills with the ability to manage multiple tasks
• Strong communication skills both verbal and written
• Excellent problem-solving and analytical skills
• The ability to work in a fast-paced environment with minimum supervision
• Team Oriented