Network Engineer

• Responsible for delivering enhanced customer experience for IBEX clients leveraging in IBEX
Genesys platform.
• Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS,
Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
• Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues
that may cause Service Degradation or Interruption in the Connectivity of Data Center, DR,
Regional Hubs and All branches
• Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security
products/practices – ACLs, Firewalls, VPN, etc.
• Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of
NMS/Syslog monitoring, alerting, and escalations
• Knowledge of wireless access controllers and access points
• Intermediate knowledge of network systems designs principles and standards
• Excellent written and oral communication skills, including the ability to articulate project
level presentations to business sponsors
• Strong troubleshooting and critical thinking skills to resolve complex problems
• Ability to draft and document designs and standards
• Project experience implementing core infrastructure, networking and cloud-based services
for business teams or consumers
• Familiar with 24x7 operational and rotational NOC-based shifts

• 3+ years of Experience in relevant field
• Master or Bachelor degree in computer science or engineering
• CCNA, CCNP or equivalent (certified) is preferred