The incumbent is required to perform specialized technical duties in the administration, operations, maintenance and support of the computer network hardware, software, intranet, internet, portal, communications, LANs, WANs.

Applications are invited from suitably qualified persons to fill the following position at the North-Central Regional Health Authority (NCRHA).

NETWORK ADMINISTRATOR

The incumbent is required to perform specialized technical duties in the administration, operations, maintenance and support of the computer network hardware, software, intranet, internet, portal, communications, LANs, WANs.

Main Responsibilities:-

• Manage the operations and maintenance of the networking and connectivity infrastructure in accordance with agreed standards and procedures, and ensures that agreed service levels are met.
• Coordinates the duties of the Network Technicians.
• Ensures on a daily basis that all application servers (example: Finance and PACS/RIS) are adequately maintained in order to guarantee application uptime.
• Support the manager in the production of network and connectivity designs, policies, strategies, architectures and specifications for the networks required to support the business requirements and strategy of the Authority.
• Negotiate service level agreements for network and infrastructure components, diagnoses service delivery problems, and initiates action to maintain and improve the levels of services delivery.
• Deliver network management and support, and provides network maintenance services, including network support, the resolution of network problems and the implementation of preventative measures.
• Conduct security risk and vulnerability assessments for computer networks (intranet and internet), communications and related infrastructure, and develops and applies appropriate technical security controls.
• Investigate security breaches with networks and connectivity infrastructure in accordance with established procedures, and takes the necessary corrective action.
• Review and maintains the networking plans for the Authority, and assists with planning of the technology infrastructure to deliver connectivity and network services to meet service level agreements.
• Monitor network and connectivity service component capacity and initiates actions to resolve any shortfall in accordance with agreed policies and procedures.
• Contribute to ensuring that the network and connectivity infrastructure meets all agreed performance target and service levels, and assists with disaster recovery arrangements and testing of the recovery procedures.
• Provide inputs to the service continuity planning process, and implements the approved plans in order to achieve defined levels of continuity of the networks and related infrastructure of the Authority.
• Coordinate the installation, testing, commissioning/decommissioning of networking and connectivity infrastructure in accordance with agreed quality and safety plans.
• Conduct research into and explores ways to use emerging technologies and products to further the networking and connectivity goals of the Authority.
• Participate as a member of the project management team for defined networking and connectivity projects of the Authority by undertaking activities such as the identification and mitigation of project risk and ensuring quality in project delivery.
• Assist with the maintenance of the PBX system both hosted and onsite (digital and analogue).
• Assist with facilitating the administration of the acquisition, storage, distribution and movement of network and connectivity assets across the Authority.
• Keep abreast of developments in computer networking and communications infrastructure, and provides advice regarding their application, and utilizes this knowledge in performing job duties.