Network Administrator

Network Administrator

 Job Title: Network Technician 

 

Employment Type: Contract / Full Time

 

Salary: Not Disclosed

 

Job Summary

The Network Technician supports the stable operation of the network (wired and wireless). This will include, but not be limited to, assisting in the planning, designing and implementing of network infrastructure, installing, configuring and maintaining all network hardware, software and communication links, and optimizing the network to ensure minimal downtime. The network technician will also diagnose, resolve and document problems, in an accurate and timely manner and provide technical support and training to end users.

 KEY RESPONSIBILITIES

Network Administration

1.   Ensures the proper functioning of the Network by installing, configuring, maintaining and optimizing the network infrastructure (ALL Network hardware and software).

2.   Observes and assess network behaviour to ensure correctness, performance, availability and scalability

3.   Diagnoses hardware, software, and configuration failures of network devices such as routers and switches

4.   Installs, configure and maintain switches, routers, wireless access points and other networking devices

5.   Ensures the correct versions of network hardware and software components are installed.

6.   Ensures network security is established

7.   Analyzes and troubleshoots Network failures, identifies and rectifies bottlenecks and provides solutions in an accurate and timely manner.

8.   Assists in the analysis, planning, development and deployment of network solutions

9.   Recommends upgrades and improvements to current network infrastructure.

10.  Performs network port configuration

11.  Manages cable crimping, changes or installs Keystones

12.  Facilitates access point configuration

13.  Conducts switch diagnostics

14.  Network Infrastructure Maintenance (Port Activation, Keystone Replacement, Cable Replacement, Switch Configuration, WIFI Access Points Deployment, Troubleshooting issues on network, Etc.)

Telephone System

1.   Manages and Monitor the IP Based Telephone System

2.   Troubleshoot the PBX System and provide solutions to issues reported

3.   Generates Usage Reports as requested

User Management and  Support

1.         Provides Help-desk support to all the company’s Stakeholder

IT Projects

1.   Conducts maintenance on network switches, wireless access points  and  all  other  networking  peripherals  during  school vacations

2.   Participates   in   special   projects   as   directed   by   Network Administrator

Reporting and Documentation

1.  Prepares documents and reports pertaining to hardware and software issues

2.  Documents   network   installations,   moves   and   component changes

3.  Maintains records on repairs, network or component downtime, changes and updates

Other Duties:

Any other related duties as required for the smooth running of the Network Department as assigned by the Network Administrator.

JOB SPECIFICATION:

Qualifications & Experience

1.   Five (5) GCE/ CXC O' Level passes Mathematics and English Language inclusive.

2.   Bachelor’s Degree in IT/Computer Science or related field.

3.   At least three (3) years’ experience in a similar capacity

4.   Certification in CCNA/CCND, Network +, Security+

5.   Microsoft Certified Systems Engineer (MCSE) Certification would be an asset.

6.   Good working knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies

7.   Understanding and/or working knowledge of telephone systems

Essential Attributes

1.   Strong organizational and time management skills

2.   Diagnostics, problem-solving and analytical skills

3.   Strong Interpersonal Skills

4.   Excellent oral and written communication skills