Job Title: Member Service Rep. Department: Member Services Core Functions: • Provide exceptional service to all members. • Open accounts for all products. • Answer the telephone and attend to members requests. • Processing of members’ transactions.
Accountability Relationships: 1. Accountable to: Credit Manager 2. Accountable For: None Authority: 1. Access to confidential correspondence. 2. Register and discharge collateral 3. Prepare documents for seizure of collateral 4. Ensure safe custody of collateral