NEW ACCOUNT Enrollment Advisor - Weekends Off (Consultative Sales) (On-site Kingston) 550 hrly salary

Sophisticated, talented and poised, join us by applying for the best of the best engagement port filo management services opportunity. Handling B2B customers by forging long lasting profitable business relationships. MAKE THE INVESTMENT TODAY!!

                Do you have a passion for Customer Engagement? Join Us Today!

NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs and requirements. Our game changers are driven to explore and deliver creative and high-impact solutions in a professional manner to enhance the customer’s experience..

All CNX team members benefit from:

• Competitive salary.
• 100% Health and Life Insurance Premium.
• Transportation service (conditions apply).
• Marriage & paternity leave.
• Weekly lunch subsidy.
• Chill room with modern games & lounge area to relax.
• CNX onsite nurse.
• Paid referral program.
• Career development & growth opportunities.
• Employee engagement activities: Competitions, tournaments, special theme days, staff & birthday parties
• Female benefits
• Employee assistance program
• Wide list of reward and recognition programs

Desired Characteristics

• Resourceful
• Empathetic
• Autonomous Thinker

Requirements

• Minimum 3 CXC or Heart Lvl 2 Customer Service Certificate, City and Guilds Math and English
• Experience required (not limited to the BPO industry)

• 6 months of continuous work total of Customer Service Exp

• Sales experience is preferred
• Must be able to type a minimum of 25 WPM 90% accuracy.
• Ability to ask strategic questions to uncover needs and deliver relevant recommendations to customers (solution selling ability).
• The ability to connect with applicants on a personal level, understanding their goals, motivations, and concerns.
• The ability to clearly and effectively communicate both in writing and verbally.
• Enrollment Advisors should be customer-oriented, providing high-quality service by responding promptly to inquiries, addressing concerns, and offering helpful solutions.
  
• The ability to identify and address challenges or concerns applicants may encounter during the enrollment process.
  
• Attention to detailmust ensure that all enrollment paperwork and documentation are accurate and complete
• Candidates must be able to demonstrate strong active listening skills, ask strategic questions to uncover needs and deliver appropriate value-added recommendations for products/services that will solve customer problems.
• Should have the ability to sell the program by highlighting its benefits and aligning the program with the applicant’s personal and professional goals.
• The ability to adapt to changing circumstances, applicant needs, or program updates
• Must be patient and persistent, gently guiding them through any doubts or delays without becoming frustrated.

Additional Company Requirements (If successful):

·  On condition of employment you will be required to present:

• Updated resume
• 2 passport size photos
• Educational qualifications
• Valid Government-issued photo identification (Passport, Diver's License, or Voters ID)
• TRN & NIS cards
• Police Record Certificate

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WHY CONCENTRIX?

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

We are not a Team; we are a Family. We are different by design. We celebrate being different because it makes us different.