IBEX Global
Delivering superior customer services for over 12 years, IBEX is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX is one of the most forward-thinking companies in the BPO industry.
Great careers are made every day, with IBEX! Delivering superior customer service for over 12 years, IBEX is a business process outsourcer offering contact center solutions to Fortune 500 clients around the world. At IBEX, we seek the brightest minds and most dynamic people in the industry, to help us deliver exceptional customer service experiences every day. As our clients' brand ambassadors, our employees elevate their sales, marketing, technical and relationship management expertise to new heights.
Are you looking for a new job? Check out these current opportunities:
Join Team Awesome - Ocho Rios
- Not disclosed
- Updated 15/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career!
Customer Experience Professional - Portmore
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!
Sales Representative - Portmore
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Account Support Specialist - Audiobook Campaign - Portmore
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Are you an organized and energetic individual with excellent communication skills that can provide an elevated level of customer support to our user base? If your answer is Yes! We have a career opportunity for you.
Appliance Technical Expert - Portmore
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.
Claims Agent - Portmore
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.
Logistics Customer Service Agent - Kingston
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Director of Client Services
- Not disclosed
- Updated 27/03/2025
- St. Catherine
The Client Services Director is responsible for a full range of business activities and client relationship management in support of one or more clients.