Maintenance Service Technician

The maintenance technician effects minor repairs, fixes, and maintains mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring and walls repair and upkeep, electrical repairs, and heating and air conditioning system maintenance

FUNCTIONS AND RESPONSIBILITIES:

• Conducting routine inspections of premises and equipment.
• Performing routine preventative maintenance.
• Handling basic repairs and maintenance issues.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing mechanical issues and correcting those in their scope and advising the general manager of major contractual requirements.
• Repairing machines, equipment, or structures as necessary.
• Monitor repair parts inventory to ensure adequate levels at all times.
• Attention to building structural soundness, aesthetics, and upkeep.

• Achieve company objectives in the appearance of facility cleanliness.
• Procure, manage, and log the department’s inventory, which includes parts and supplies.
• Performs any other duties as assigned by the Director of Maintenance or Sr. Director, Facilities and Construction.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Be able to communicate clearly and effectively.
• Excellent guest service skills.
• Ability to work a flexible schedule, including some nights and/or weekends and be part of a 24 hour on call team.
• Strong work ethic.
• Must pay good attention to detail.
• Possess strong organizational and multi-tasking skills.
• Ability to work well with others
• Ability to handle hand and power tools .
• Ability to read and understand  repair manuals, or parts catalogs as necessary
• Computer Skills to include: Excel & Word.
• Ability to take apart machines, equipment, or devices to remove and replace defective parts

• Ability to learn new functions, procedures.

JOB REQUIREMENTS:

• Be able to manage location R & M requests.
• Must have exceptional grooming habits.

• Proficient in evaluating equipment’s status.
• Make good minor wall and floor defects.
• Evaluate electrical issues and effect repairs.
• Physical stamina and dexterity.
• Handling of power tools, drain and cleaning chemicals.

EDUCATION AND EXPERIENCE:

• High school and vocational training certificate
• Diploma in HVAC functions or equivalent  
•       At least three (3) years experience in skilled maintenance profession

Responsibilities:

• Installation: Install, assemble, and test new refrigeration and HVAC systems, including compressors, condensers, evaporators, and related components.
• Maintenance: Perform preventative maintenance on refrigeration and HVAC systems, including cleaning coils, checking refrigerant levels, and inspecting electrical connections.
• Repair: Diagnose and repair malfunctions in refrigeration and HVAC systems, including electrical, mechanical, and refrigerant-related issues.
• Troubleshooting: Use diagnostic tools and techniques to identify and resolve complex refrigeration and HVAC system problems.
• Refrigerant Handling: Handle and recover refrigerants in accordance with environmental regulations and safety standards.
• Electrical Systems: Install, maintain, and repair electrical wiring and components related to refrigeration and HVAC systems.
• Documentation: Maintain accurate records of maintenance, repairs, and installations.
• Safety: Adhere to all safety regulations and company policies.
• Customer Service: Provide excellent customer service and communicate effectively with clients and team members.
• Mentorship: Provide guidance, training, and mentorship to junior technicians.
• Inventory Management: Manage and maintain an inventory of refrigeration and HVAC parts and supplies.
• Emergency Response: Respond to emergency calls for refrigeration and HVAC system repairs.
• System Optimization: recommend upgrades and optimize existing systems for better efficiency.
• Reading and interpretation: Read and interpret blueprints and schematics.

Qualifications:

• Associate's degree or technical diploma in HVAC or refrigeration technology. or Proven experience as a Refrigeration Technician, with a minimum of 10 years of experience in commercial refrigeration and HVAC systems
• Experience with energy-efficient refrigeration and HVAC systems.

• Strong knowledge of refrigeration principles, electrical systems, and HVAC systems.
• Proficiency in using diagnostic tools and equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to read and interpret technical manuals and schematics.
• Strong communication and interpersonal skills.
• Ability¹ to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Knowledge of safety regulations and procedures.
• Experience with various commercial refrigeration and HVAC systems (e.g., walk-in coolers, freezers, ice machines, rooftop units).
• Bilingual is Preferred  

 Physical Requirements:

• Ability to lift and carry heavy equipment.
• Ability to work in confined spaces and at heights.
• Ability to work in various weather conditions.
• Ability to stand and walk for extended periods.

Working Conditions:

• May work in various environments, including indoor and outdoor settings.
• May be required to work on-call or overtime, including weekends and holidays.
• May be exposed to extreme temperatures and noise.