MEGA WALK IN WEEK - MONDAY TO FRIDAY AT OUR RED HILLS ROAD LOCATION 500USD Sign On Bonus Available

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.

SUTHERLAND WALK IN INTERVIEWS

EMAIL, CHAT AND SMS CUSTOMER SERVICE positions

ALL WEEK - MONDAY TO FRIDAY- OCTOBER 16- 25 at our Red Hills Road site

 76 Red Hills Road, RHR Business Complex (Across from Calabar High School) 

Qualifications:

Our most successful candidates MUST have: - 

• An upated printed copy of your resume.
• Original and photocopies of your government issued ID (Driver's Licence, Passport and Electoral ID), NIS and TRN.
• Original and photocopies - A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. We require all candidates to have a minimum of 3 subjects inclusive of English (CXC/CSEC, City & Guilds. I, II, III; GCE A, B, C; SSC 4, 5; JSCE Pass; NCTVET or HEART Level 1, 2, 3; and CCSLC - Competence & Mastery).
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
• Must be able to train and / or work onsite.
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
• Experience in customer service is an asset and preferred.
• Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
• High level of integrity
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
• Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
• Must be able to pass a criminal background check and drug test as needed.