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MEGA WALK IN DAYS - WEDNESDAYS & FRIDAYS - RED HILLS ROAD LOCATION - USD Sign On Bonus Available
Sutherland
- Kingston and St. Andrew / St. Catherine / St. Thomas
- Not disclosed
- Permanent full-time
- Updated 02/12/2024
- HRD
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.
SUTHERLAND WALK IN INTERVIEWS
CUSTOMER SERVICE & BANKING positions
WEDNESDAYS & FRIDAYS - Red Hills Road site
76 Red Hills Road, RHR Business Complex (Across from Calabar High School)
Qualifications:
Our most successful candidates MUST have: -
- An upated printed copy of your resume.
- Original and photocopies of your government issued ID (Driver's Licence, Passport and Electoral ID), NIS and TRN.
- Original and photocopies - A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. We require all candidates to have a minimum of 3 subjects inclusive of English (CXC/CSEC, City & Guilds. I, II, III; GCE A, B, C; SSC 4, 5; JSCE Pass; NCTVET or HEART Level 1, 2, 3; and CCSLC - Competence & Mastery).
- Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
- Must be able to train and / or work onsite.
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
- Experience in customer service is an asset and preferred.
- Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
- High level of integrity
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
- Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
- Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
- Must be able to pass a criminal background check and drug test as needed.
Our employees enjoy:
- Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
- Annual merit increase based on performance.
- Paid Training.
- Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
- Excellent training and supervisory support - to help you feel comfortable servicing our customers.
- Competitive Salary with attractive and attainable PBI structure.
- Paid vacation and sick leave annually.
- Exceptional Health and Life Insurance Plan
- Lunch benefits and subsidy.
- Onsite lunch concessionaire at reduced rates.
- Transportation/ Shuttle Services
- Free On-site medical suite with nurse and medical doctor.
- Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office.
- Paid referral program
- Career development & growth opportunities for advancement.
- Excellent Reward and recognition programs.
Ref: 22005735C
