MEGA WALK IN DAYS - WEDNESDAYS & FRIDAYS - RED HILLS ROAD LOCATION - USD Sign On Bonus Available

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.

SUTHERLAND WALK IN INTERVIEWS

 CUSTOMER SERVICE & BANKING positions

WEDNESDAYS & FRIDAYS - Red Hills Road site

 76 Red Hills Road, RHR Business Complex (Across from Calabar High School) 

Qualifications:

Our most successful candidates MUST have: - 

• An upated printed copy of your resume.
• Original and photocopies of your government issued ID (Driver's Licence, Passport and Electoral ID), NIS and TRN.
• Original and photocopies - A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. We require all candidates to have a minimum of 3 subjects inclusive of English (CXC/CSEC, City & Guilds. I, II, III; GCE A, B, C; SSC 4, 5; JSCE Pass; NCTVET or HEART Level 1, 2, 3; and CCSLC - Competence & Mastery).
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
• Must be able to train and / or work onsite.
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
• Experience in customer service is an asset and preferred.
• Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
• High level of integrity
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
• Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
• Must be able to pass a criminal background check and drug test as needed.