MANAGEMENT ASSISTANT TO THE GM

The Management Assistant to the GM is responsible for providing administrative support services to the General Manager in a professional and efficient manner.

Position Summary

The Management Assistant to the GM serves as the primary point of contact to/for internal and external stakeholders on behalf of the GM. Additionally, has supervisory responsibility for external service providers relative to specific functions as required by the GM.

Principal Duties and Responsibilities

• Provide sophisticated calendar management for the GM.
• Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Complete a broad variety of administrative tasks for the GM. This involves assisting with special projects.
• Prepare complex documents, correspondence, reports, and presentations; collecting and coordinating information for meetings, maintaining contact lists; organizing travel arrangements for Management and completing expense reports.
• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the GM.
• Prioritize and determine appropriate course of action, referral, or response, exercising judgment to reflect the organization’s policy and procedure. These include all Statutory Committees, Sub Committees, Management Team, Staff etc.
• Maintain a registry relating to the Society.
• Conduct research and provide information to the General Manager as needed.
• Compile agenda and supporting documentation for meetings of the Executive Committee and other Sub-committees as needed.
• Organize all meetings, activities and visits for the Office of the GM applying appropriate etiquette and protocols.
• Coordinate with the various Heads of Departments to ensure timely receipt of Notes to the Board and assist, where required, with formatting and other issues.
• Operationalize Sub-committee approvals under the responsibility of the Office of the GM and disseminate to Heads of Departments where necessary.
• Manage department petty cash and reconciliation.
• Monitor the performance of the Budget.
• Perform any other related duties as required by the job function

 Academic Qualification

• BA Degree in Administration or Business-related field from an accredited Educational Institution 
• Administrative Professional Secretaries Certification or similar professional qualification from a recognized institute
• Paralegal Certification 

Experience

•  A minimum of seven (7) years’ experience in a similar environment

Or an equivalent combination of education and experience

 Technical Knowledge/Skills

• Knowledge of company/credit union administrative practice Knowledge in office administration
• Knowledge of Credit Union, Insurance and Hospitality Operations and the financial industry is a plus.
• Proficiency in Microsoft suite
• Proficiency in office management technology
• Event Management