Loop Caribbean Digital Reporter

Company description:

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.

Job description:

Job Title:  Loop Caribbean Digital Reporter

Primary objective of the job:

As the Digital Reporter you will - 

• Produce exclusive and engaging content for Loop Caribbean across all sections and manage this content through to publication and social dissemination
• Attend press social events, conferences, seminars, meetings, and any other relevant events if required to make contacts, generate stories, and increase brand awareness for Loop
• Produce multi-media content packages including video and images where possible to maximize engagement on all content where appropriate and possible
• Manage the website and social media platforms when required
• Work closely with the digital content manager to optimize all content and to boost user engagement and dwell times
• Ensure all duties are conducted with the highest standards of ethics, integrity and professionalism
• Work in accordance with guidelines and directives set by Trend Media

Main Duties and Responsibilities:

• Generate exclusive and breaking news content for Loop Caribbean
• Generate content for all sections of Loop Caribbean
• Produce weekly and monthly content plans to boost traffic and engagement
• Liaise constantly with content managers and reporters in six Loop markets to share content, optimize opportunities and generate content ideas
• Attend social events, press conferences, seminars, meetings and any other relevant events if required to make contacts, generate stories, and increase brand awareness for Loop
• Generate mobile videos and images from said press conferences, seminars, meetings and any other relevant events
• Manage the site and social platforms when required
• Edit and proof read freelance copy for posting onto Loop Caribbean
• Find and post the appropriate photographs and images to accompany articles
• Assist the Digital Content Manager in achieving KPIs set by the Head of Content Strategy
• Assist the Digital Content Manager in ensuring content is SEO optimized, engaging, and enhanced by video and image galleries where and when required
• Ensure all content is posted in a professional and timely fashion on the Loop Caribbean website and on social
• Work closely with and under the supervision of the Loop Caribbean Digital Content Manager
• Attend assignments and keep abreast of current affairs, local and community news
• Attend content meetings held by the Head of Content/Digital Content Manager
• Attend and engage in all training and info sessions organized by the Head of Content Strategy
• Work closely with the Trend marketing and sales departments and Digicel personnel to promote the Loop brand and capitalize on commercial opportunities
• Execute instructions conveyed by the Head of Content and Loop Caribbean Digital Content Manager
• Abide by recognized journalism practices and legal best practice

Academic Qualifications and Experience Required:

• 2 years’+ experience as an employed Journalist
• A robust contacts book and connections in key business, government and community organisations across the Caribbean
• A thorough understanding of the social, political and economic landscape across the region and the ability to communicate complex issues to readers
• Digitally focused with the ability to work in a high pressure environment and deliver results to tight deadlines in a fast paced and dynamic setting.
• Skilled user of Microsoft Excel, Word and PowerPoint and basic video and photography skills
• Understanding of analytics tools including Parse.ly and Google Analytics
• SEO knowledge and skills
• Strong skills in research and analysis
• Ability to understand and digest large swathes of information in short timeframes
• Ability to manage complex projects within a constantly changing digital environment and to multi-task
• Effective communication skills, including the ability to articulate progress, issues and recommendations in a concise manner.
• Ability to organize with good analytical skills.

Functional Skills:

• Exceptional written and verbal communication skills
• Impeccable attention to detail and strong analytical skills
• Self-starter who can work independently and as part of a team
• Strategic thinker and problem solver
• Audience focused
• Flexible and willing to adapt to constant changes

• Handles challenges well, and able to work in a high pressure environment and deliver results to tight deadlines in a fast paced and dynamic environment.
• Work well in cross-functional teams.
• Possess strong creativity, energy, and intelligence
• Team player