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Logistics Coordinator
Island Routes
- St. James / Trelawny / Westmoreland
- Not disclosed
- Permanent full-time
- Updated 17/06/2024
- HR Manager
Island Routes is seeking to hire a passionate and driven individual as their Logistics Coordinator.
Logistics Coordinator
He/She will be responsible for the coordination of all aspects relating to sales funnel support, pre-travel planning and experience execution of all Bespoke products in their island destination for Island Routes Caribbean Adventures.
Core Responsibilities:
- To ensure the full utilization of appropriate Customer Relationship Management (CRM) system tool to enable outreach to qualified leads and pre-travel experience planning.
- Effectively support the Operations Dept. and Concierge Team with all inquiries, leads and custom requests; assisting to build appropriately packaged and priced options for the client/s, sourcing new vendors & custom pricing where needed.
- To coordinate all pre-travel logistics and planning for all booked experiences for their island destination.
- Maintain clear communication and logistical support needed with all internal departments.
- Coordinate all external stakeholder communication and pre-travel planning (Hotels, Transportation, Certified Partners & Attractions) to ensure successful completion of guest experience.
- Build appropriate Guest Manifests for each experience execution to guide all relevant departments, especially the Guides Department.
- To ensure appropriate pre-travel booking information is communicated to the client/s prior to arrival.
- Key department of contact with all Certified Partner vendors for any experience in their island destination; managing all vendor relationships appropriately and in accordance with company protocols.
- To support in-destination experience execution as needed.
- Participate in departmental meetings and relevant operational meetings.
- To coordinate site inspections of partner hotels, tours and attractions as required.
- Update data systems and weekly/monthly reporting as required by the Operations Manager.
- Any other duties assigned.
Qualification and Experience:
- A minimum of a First Degree in Business or related discipline.
- A minimum of 3 years’ experience/knowledge in or a related field.
- Should have advance proficiency in Microsoft Word, Outlook, PowerPoint and Excel.
Job Requirements:
- Proven project and logistics coordination expertise.
- Excellent organizational and time management skills, prioritizing effectively in accordance with deadlines and expectations.
- Solution and detail oriented attitude with strong problem solving skills.
- Excellent interpersonal skills and successful experience dealing with a range of people in a service environment.
- Initiative, judgement and tact to interact appropriately with senior management, guests and partners in both formal and informal communications.
- Ability to work as a team player in a multi-cultural environment, promoting, forging and maintaining harmonious inter & intra department relationships.
- Ability to work independently without supervision and manage own workload.
- Excellent oral and written communication skills in both formal and informal situations.
- Strong commitment to quality in the product and service being provided.
- High level of professionalism, integrity and proactivity.
- Must be creative, self-motivated, confident and open-minded.
- Must be able to work flexible hours when needed.
- Must be confidential with company information and ongoing business development.
Please Note: Only shortlisted candidates will be contacted. Thank you for all your applications!
Ref: Logistics Coordinator
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