KPI Lead

Company description:

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of eight (8) apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.

Job description:

Job Profile

The primary objective of the job:

Responsible for the delivery of KPIs across the business, tracking compliance, and developing KPIs further as business needs evolve

Main Duties and Responsibilities:

• Lead and coordinate all KPI activities at the Group in collaboration with all markets and functions to ensure accurate and timely month-end reporting to the board.
• Implement, Own, and Drive the KPI governance process within Workday for financial reporting
• Drive the creation of KPIs in response to evolving business needs working closely with all functional heads and senior managers to include Commercial, Finance, Marketing, and HR.
• Identify risks and opportunities, provide ad-hoc reports/ routine reports as needed by the business to enable better decision making by the Senior Management Team.
• Confirm and maintain adequate definition by KPI owners of the KPI and its components through a centralized process made available to the wider business
• Manage KPI Centrally to disseminate information across the group
• Resolves conflicts in definitions between owners, e.g. singular definition of FTE
• Own and Track compliance with submission timetable
• Drive the evolution of the KPI set

Academic qualifications and experience required:

• Bachelor degree in Finance or Accounting, or any other related field
• Five (5) years plus experience in developing, delivering, and monitoring KPIs working with senior managers
• Previous experience in IT and system integration
• Understanding of finance processes
• Lead role working with Senior Stakeholders

Functional Skills and Abilities:

• Strong communication skills
• Ability liaise with senior leaderships
• Strong analytical skills are essential
• Ability to assess the business requirements, in order to determine KPIs  required
• Problem-solving abilities to understand the business case