Junior Digital Technology Support Officer (K-JESS)

What You'll Do: ​ Support Learners: Resolve user issues and provide top-notch support for our Learning Systems. Collaborate: Work with various stakeholders, including the National Support Center (NSC), to find solutions and improve processes.

The KPMG JESS team is expanding! If you are seeking personal and professional growth, apply below to join a team that is BIG on people development!

KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back office support to its member firm KPMG United States (“the Client”).  The HR Digital function is expanding operations at JESS to support the Associate Production Support process area.  Team members within the delivery center work with Client’s stakeholders under a team extension model to support Client’s back office operations. 

Junior Digital Technology Support Officer 

The Junior Digital Technology Production Support resources are responsible for performing various tasks in accordance with standard operating procedures provided by the Clients’ Associate Production Support team including, but not limited to the support of our Learning Application users (“Learners”); partnering with National Support Center (NSC) and other stakeholders (e.g. Ethics and Compliance) in resolving escalated issues; data loads (RDIs); data analysis; testing.

 Please click here to view Job Description and APPLY for the role.

Only applications submitted via the job's webpage will be considered.

 Learn more about JESS here: K-JESS Homepage 

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