We are currently hiring Customer Service Representatives who are critical thinkers and articulate in their delivery! APPLY TODAY!
About IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative bran
IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.
About the Job
We are currently hiring Customer Service Representatives with a competitive salary.
Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?
Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
Working as a Customer Service Representative, We Offer:
Paid training
Excellent advancement opportunities
Friendly work environment
Exciting engagement activities
Free transportation
Work in our new beautiful and state-of-the-art campus.
Employee Referral program
As a Customer Service Representative, You Will:
Assist all customers through inbound calls, emails and/or chats
Communicate a variety of information to the customer
Be an active listener and help resolve customer inquiries
Provide a meaningful and positive experience with every customer interaction
As a Customer Service Representative, You Have:
High school diploma (or equivalent)
Call center experience (strong asset)
The ability to work on campus at our amazing campus!
You’re consistently ready to work and on time as scheduled
You’re coachable and open to feedback
You’re personable with strong conversation etiquette
You’re a computer pro, comfortable with multiple applications
You’re a great communicator, both verbal and written
You like to win and consistently perform
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.
By signing this application, the applicant consents to IntouchCX Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.