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Support Services Group

Experienced Collections Agents Needed- 500+ Per Hour + Incentives

Support Services Group

  • Kingston and St. Andrew
  • See description
  • Permanent full-time
  • Updated 13/11/2023
  • HRM
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Experienced Collections Agent Needed

 Collections Agent

 

Collections agents need to make a positive impact with our customers, build lasting relationships and deliver a tech-enabled financing experience that is simple, fast, and effective.

 

Essential Job Duties and Responsibilities:

 • Increase the collection of outstanding payments

• Maintain daily, weekly and monthly collection and metric goals

 • Outbound/Inbound calls with customers to resolve debts owed

 • All communications must be handled in compliance with our collections policies and procedures

Preferred Skills, Knowledge and Abilities

• 1-2 years of direct experience in collections; knowledgeable in sales, negotiation and persuasion tools

• Excellent verbal and written communication skills

• Prior telemarketing experience with financial products preferred

• Proficiency with Microsoft Office applications

 • Self-motivated and extremely goal-oriented

• Team Player

• Professional demeanor

Benefits include:

  • Paid training
  • Health and Life Insurance
    Lunch incentives
  • Excellent work environment
  • Growth opportunities and more!



Apply Today!

Ref: Collections AgentCCCCCCCCCC
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Support Services Group

Support Services Group

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