Director, Information & Technology

Director, Information & Technology

Director, Information and Technology Division

Salary: $9, 172,508.43

Under the Direction of the Director General, the Director of the Information and Technology Division has the responsibility to provide vision, leadership, and management for all information technology systems and related operations and initiatives of the Institute. The Incumbent analyzes the needs of all Divisions and determines ways to meet business objectives by leading the IT staff in modifying existing or developing new information processing systems and specifying, selecting, purchasing, and installing hardware and software to meet the diverse needs of users. The incumbent also ensures security of systems and data.

Qualifications & Experience Required

• Master’s degree in Computer Science, Information Technology, Management of Information Systems, Computer-Base Management or equivalent.
• Minimum of ten (10) years experience in information technology five (5) of which should be in a managerial position within a large Information Systems Department
• Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Administrator (CCNA) or similar level of enterprise scale certification.
• Project Management Experience, including software development would be an asset
• Proficiency in the in the use of statistical software such as SPSS or SAS

Required Competencies

Key Outputs:

1. Division’s information technology work programme and special projects managed
2. Technical guidance and supervision to the Division’s professional and support staff provided
3. Data processing systems for all censuses and sample surveys designed and implemented
4. The Institute’s website and intranet managed
5. IT infrastructure systems, including servers, PCs, operating systems, telephones, software applications, and peripherals installed and maintained.
6. Vendor and consultant contracts and service agreements negotiated and administered.
7. Division’s Corporate and Operational Plans and operating budgets prepared and implemented.
8. Division’s Annual Report prepared
9. Human Resource Management and Administrative functions carried out

General Information Technology Programme Management

1. Plans and directs the development and implementation of the statistical work programme of the Information and Technology Division 
2. Provides technical guidance and supervision to the professional and support staff in execution of the Division’s work programme

1. Ensures information technology systems, operations and initiatives are developed and maintained in compliance with national and international standards, protocols, license agreements and confidentiality guidelines.
2. Directs the deployment, monitoring, maintenance, development, upgrade, and support of all IT infrastructure systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
3. Provides expertise and support during systems upgrades, installations, conversions and file maintenance.
4. Oversees systems development and enhancement and the integration of new systems with existing system
5. Directs the management of servers, security solutions, network hardware and equipment.
6. Collaborates with other Directors and subject matter experts to design and implement  data processing systems for all censuses and sample surveys undertaken by the Institute
7. Develops standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users including system and user manuals
8. Oversees provision of end-user services, including help desk and technical support services.
9. Develops and implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
10. Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.
11. Consults with other Directors and users of information technology systems and services to ensure that they continue meet their evolving needs
12. Monitors the Division’s adherence to the Institute’s established quality assessment and assurance framework including, the systematic, documentation of Information Technology processes, methodologies and all systems modifications and upgrades.
13. Keeps abreast with the latest technologies and determines what new technology solutions and implementations will meet the Institute’s business and system requirements and applies recommendations and best practices as necessary.

15. Monitors and reviews the format and content of all information system reports produced in the Division to ensure that they meet defined objectives and standards of technical quality.

Management/administrative responsibilities

1. Participates in the organization’s strategic planning process and in the achievement of its targets, as a member of the Institute’s Senior Management Team.
2. Develops, implements the Corporate and Operational Plans and associated operating budgets for the Division ensuring alignment with the organization’s mission, vision and objectives.
3. Prepares the required monthly progress reports on the core activities of the Division
4. Prepares an annual report on the core activities and achievements of the Division

         for inclusion in the Institute’s Annual Report.

1. Participates in community and public relations efforts designed to create a positive image of the Institute, and build trust and confidence in the Institute’s programmes, products and services.
2. Represents the Institute at local, regional and international expert group meetings seminars, workshops and conferences
3. Ensures that electronic and manual filing systems are established and maintained for the Division to facilitate the effective storage and retrieval of documents.

Applications should be submitted by Friday, December 1, 2023, to:

Human Resource Manager

Statistical Institute of Jamaica

7 Cecelio Avenue 

Kingston 10. 

N.B. Only short-listed candidates will be contacted.