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Coco Reef Resorts

Housekeeping Manager

Coco Reef Resorts

  • Hamilton
  • Not disclosed
  • Not disclosed
  • Updated 02/11/2023
  • Human Resources
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We are seeking an experienced and detail-oriented Housekeeping Manager with 5 years' experience in related area to oversee the housekeeping department and ensure the highest standards of cleanliness and guest satisfaction.

 

 

**Responsibilities:**

- Manage and coordinate all aspects of the housekeeping department.

- Develop and maintain housekeeping standards and procedures.

- Supervise, train, and schedule housekeeping staff.

- Monitor staff performance and provide feedback.

- Ensure that rooms and public areas are cleaned and maintained to the highest standards.

- Inspect guest rooms and public areas for cleanliness and compliance with hotel standards.

- Coordinate housekeeping tasks with other hotel departments.

- Purchase, re-order and maintain housekeeping supplies and inventory.

- Handle guest requests and complaints related to housekeeping.

- Collaborate with maintenance to address maintenance issues in guest rooms.

- Ensure compliance with health and safety regulations.

- Prepare and manage housekeeping budgets.

- Assist with recruitment and onboarding of housekeeping staff.

- Administrative task controlling supply costs, laundry and salaries.

 

**Qualifications:**

- Previous experience in hotel housekeeping management.

- Strong leadership and organizational skills.

- Excellent attention to detail.

- Ability to motivate and manage a team.

- Knowledge of cleaning techniques and equipment.

- Effective communication and problem-solving abilities.

- Familiarity with hotel management software (e.g., property management system).

- Understanding of health and safety regulations.

- Exceptional customer service skills.

 

 

Ref: Housekeeping Manager
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Coco Reef Resorts

Coco Reef Resorts