Assistant Housekeeping Manager

The Assistant Housekeeping Manager responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.

Assistant Housekeeping Manager

Overview:

The Assistant Housekeeping Manager responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.

Responsibilities

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff on cleaning and maintenance tasks
• Oversee staff daily.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, and transfers.
• Performing various cleaning duties in instances of staff shortages.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.
• Motivate team members and resolve any issues that occur on the job.
• Respond to guest complaints and special requests.
• Participate in large cleaning projects as required.
• Ensure compliance with safety and sanitation policies in all areas.

Requirements and skills

• Proven housekeeping or hospitality experience
• Work experience as a Housekeeping Supervisor or similar role
• Working knowledge of housekeeping
• Proficient in all Microsoft Office applications
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills
• Exceptional customer service skills
• Effective communication skills
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products.
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings and weekends.
• High school diploma or GED is a plus.