Product Development Support Officer

Product Development Support Officer

Core Functions

• Provide support to the Product Development Officer in the preparation of relevant business documentation including concepts, feasibility assessments, business case, project documentation, presentations.

•  Assist in the monitoring, tracking and reporting on utilization, volume, product/service mix, pricing and related revenues against benefits outlined in business cases for new or enhanced products.

•  Conduct post implementation review of solutions implemented.

•  Promotion of product awareness via appropriate internal training collateral.

•  Ongoing review of existing functionalities to ensure end to end processes are functioning adequately and initiate or recommend solutions.

•  Attend to service requests from customers and following up with respective Branches / Divisions for speedy delivery and determine sales opportunities.

Qualifications & Experience

•  First Degree in Business Management, Business Administration, Banking/Finance or Management Information Systems with at least two (2) years working experience.