OPERATIONS COORDINATOR

Efficiently supervise Operations, Talent and Culture and Accounting departments, ensuring that all the processes used in Recruitment, Training, Accounting and Administration of Financial Resources and Operations of the saleroom are carried out correctly and reliably.

OPERATIONAL RESPONSIBILITIES:

Human Resources:

• Manages the human, material, and technical resources for the operation of the sales room, adhering to the established budgets and organizational policies.
• Measures the indicators of staff turnover, absenteeism, work environment, disciplinary actions, and the salary-job description relationship.
• Supervises compliance with the policies of recruitment, selection and hiring of personnel, in accordance with the authorized staff.
• Supports in the preparation of indicator reports (rotation, salary comparison, payroll cost, etc.).
• Supervises the application of internal work regulations.

 Finance and Administration:

• Monitoring the fortnightly payment of commissions and checking that everything is paid on time, will also oversee requesting adjustments for the adequate payment of the remuneration earned by commissions.
• Submission of monthly indicators report.
• Sending the biweekly payroll, preparing the incident report for the period, sending information about new collaborators, canceling collaborators and updating files according to hotel requirements.
• Review monthly invoice, collaborating each charge with the hotel accounting department to the club, sending the confirmation via e-mail.
• Follow-up on regards clarification of double or incorrectly billed charges in order to have general control of the expenses charged to the vacation club.