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Fujitsu Caribbean

Systems Engineer

Fujitsu Caribbean

  • St. Michael
  • Not disclosed
  • Fixed term contract
  • Updated 20/10/2023
  • Human Resources
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Fujitsu is seeking an onsite Systems Engineer to support one of our strategic customers by providing technical expertise for troubleshooting and diagnosing technical incidents and bringing those incidents to resolution. This is a shift position.

SYSTEMS ENGINEER - Onsite shift position

 

(1 Year Contract with scope for renewal) 

Your future is Fujitsu

At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers.

This is your world and your opportunity to shape it for the better.

 

About the role

As a Systems Engineer, you will serve as a member of the Service Delivery team, providing technical expertise for troubleshooting and diagnosing technical incidents and bringing those incidents to resolution.

Key responsibilities:

  • On-site delivery of break-fix, maintenance and operational services to customers in line with agreed SLA specifications and international best practices.
  • Implementation of a range of engineering system solutions, from simple to moderately complex.
  • Provide remote troubleshooting and diagnostic services to bring customer problems to resolution.
  • Documenting, designing and implementing IT solutions or changes to existing IT solutions including writing technical and incident reports when required.
  • Construction of stable, fault-free and maintainable solutions.
  • Provision of technical advice to customers, Fujitsu and colleagues.
  • Ensuring that service delivery results in customer satisfaction.
  • Speedy resolution of problems, avoiding escalation, or escalating in timely manner.

 

Key experience and qualifications

  • Bachelor’s Degree in Computer Science / Information Technology.
  • 1-2 years related work experience in a progressive IT environment.
  • Certifications in any technology areas above would be considered an asset.
  • Working knowledge in implementation, administration and troubleshooting of Operating Systems (e.g. - Windows Server and Unix/Linux) and computer platforms.
  • Strong fundamentals in implementation and administration of server and storage architecture.
  • Knowledge and experience with business processes, cross business unit initiatives, System Development Life Cycle (SDLC) and best practices of quality management.
  • Experience conducting technology audits and reviews.

 

Key attributes

  • Ability to interface effectively and collaborate with clients, partners, distributors, service providers, peers, and management to deliver solutions
  • Excellent verbal and written communication skills
  • High level of attention to detail and quality
  • Excellent time management with strong planning and organization skills in a fast-paced environment
  • Independent problem-solving skills with the ability to assume leadership in high pressure situations
  • Ability to research, evaluate, and recommend new tools and technologies for high performance computing, virtualization
  • Ability to work in a team as well as work independently

 

Shape your world and achieve together

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences and backgrounds. We are committed to equality of opportunity for all. Visit our career page to learn more.

 

If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu. Send us your resume by 19 October, 2023.

Ref: Systems Engineer
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Fujitsu Caribbean

Fujitsu Caribbean

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